Virgin Media continue to disappoint

I am paying for 20Mb broadband, and for a few days it delivered close to that. Now, a number of months later, it is shockingly disappointing even at non-peak times. If you want decent download speeds between 6pm and 9pm, then forget it.

speedtest

Now, nearly 12Mb might be okay but its disappointingly about half of what I am paying for, and this is at 8.15 in the morning. This is especially galling as I understand a new broadband pipe from Mombassa to Nairobi can hit speeds of 94Mb/sec according to BBC Click.

Trouble is, I can’t see the point of complaining to Virgin…